There are several ways to contact us:
-email: dreamysleepoverandparty@gmail.com
-phone call, WhatsApp or message: 317 441-6320
-use the Book Now button on our website home page
Get in touch to let us now when you'd like to celebrate and we'll reach out to you to go over your party details!
We ask for a security deposit to reserve the date and also to cover for any eventual damage during your event. It'll be refunded up to 72h after we have collected and inspected the rented items.
Your event is not booked until we receive your deposit.
Once we received the security deposit you get an email with confirmation of your event and all the important information about it, including a payment plan.
Usually, 50% is due 30 days before the event date and the final payment is due 48 hours before the set up.
YES! Delivery is included for FREE within a 15-mile range. We'll set up, style, and come back to tear everything down and collect the rented package. Easy as that!
Only exception is if you've chosen a DIY package - for this option, you pick up and return the Sleepover Kit to our address in Fishers.
We can still attend but there'll be a delivery fee ($2.50/extra mile).
If you're not sure if we serve your area, just reach out to us with your address and we'll check the distance for you.
We arrive at a pre-arranged time (8AM-12PM) to set up, style, and make sure it looks awesome for you and your guests to enjoy! It takes about 1-2h, depending on the number of tents and add-ons.
All we ask is that you clear the set up area before our arrival, specially removing all furniture needed.
We'll come back the following day for the tear down. It's usually faster and takes 30-60 min. No need to clean, sanitize or do any laundry, its all on us!
Each sleepover station is approximately 6F long and 3.5F wide. We can arrange the tents in different configurations to fit your space. Keep in mind that we'll need additional space for the guests to access their tents and for the tray tables.
If you need to cancel or change dates you must notify us at least 14 days prior to your event. A change of dates is based on availability. No refunds are granted for cancellations within 30 days of your event date. The $100.00 flat fee paid when you reserved your date will not be refunded in case of cancellation.
Yes, you can!
Please keep in mind that our parties are personalized and we need time to get everything ready so we ask that you let us know as soon as possible and we’ll do our best to make it work. There’s an extra fee if you rent 10 tents or more. Also, any changes to reduce the number of tents initially agreed must be informed at least 2 weeks prior to your party. In the event that a guest cancels within this time frame, there is no refund granted.
On the day of your event (or the day before, depending on availability) all the items will be ready for you to pick-up by 11AM. You'll get a step-by-step guide to help with setting it up. You must return the DIY package on the following day by 1 PM.
We understand accidents happen and things can get damaged, satined or lost. If that's the case, we ask that you please notify us asap. After the pick-up, we'll inspect for any damaged items and, if everything is in perfect condition, your refund will be processed.
Dry snacks (popcorn, chips) are best and recommended on the tray tables. Please refrain from using any staining substances (juice, soda, paint, nail polish, make-up, slime) around the tents. This may incur in damage to the rented items and extra charges.
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